USB-c headphones not recognized by my Motorola edge 30 neo

USB-c headphones not recognized by my Motorola edge 30 neo

In fact, we still find a large number of headsets or earphones that are plugged in via a 3.5mm jack . A lot of people also prefer to keep a jack connection, quite simply because they consider that the quality audio is better. You try to plug in your car radio the car , your headset or your earphones on your Motorola edge 30 neo, however all of this does not work. No sound or music does not come out of the device. Your Motorola edge 30 neo has a USB-C port to connect its peripherals. In this tutorial, we will explain the different causes of earphones or headphones not recognized by your Android. It can come from many explanations, such as a bad adapter, an update that is too old, incompatible headphones,…

The first thing to do is to check that the volume on your smartphone is increased, as well as that on your device (car, speaker, headphones, etc.).

USB-c headphones not recognized by my Motorola edge 30 neo and update

Sometimes while connecting your headphones, you are advised to do an update in the notifications area. The update will be essential for the proper functioning of your headphones. You can update when offered.

What to do if you have an update problem?

If you cannot update, turn off your Motorola edge 30 neo and turn it back on. Then reconnect your headset. You should be offered the update.

Activate Audio output through the USB-C port of your Motorola edge 30 neo

Sometimes you will need to activate sound output to the USB-C port, see these steps:

  • Open Settings
  • Developer mode
  • Multimedia Section
  • Then ACTIVATE Disable USB audio routing

Problem detecting headphones on your Motorola edge 30 neo

Sometimes your smartphone will not detect the headphones correctly. you will have to clear the cache of the USB-c port. To do this, consult the instructions specified below:

  • go to Settings of your Motorola edge 30 neo
  • Applications
  • System apps
  • USB Setting to clear cache

Headphones incompatible with your Motorola edge 30 neo

You have a message displayed » the connected USB device is not supported » when plugging in your headphones. Have you tried using the USB headphones delivered when purchasing your Motorola edge 30 neo. As a general rule, it is a incompatibility between your smartphone and the headset. Try buying a headset or USB-C wired headphones compatible on your Motorola edge 30 neo. Otherwise switch to wireless headphones, which will connect via bluetooth .

Dust in the USB-c port

Do not hesitate to take a toothpick or a pin and clean the USB-c socket, sometimes too many impurities prevent a good connection between the plugs. You can do this cleaning gently so as not to damage your port.

USB-c to jack adapter not compatible with your Motorola edge 30 neo

Not all USB-c to jack adapters will be compatible on your phone. First try plugging in a new pair of headphones to find out if the problem comes from your adapter or your headphones. If all this comes from your adapter, use one that is compatible with your Motorola edge 30 neo, such as the Ugreen adapter. USB-c to 3.5mm jack.

What should you do if none of the solutions have worked to connect your headphones to your smartphone?

The last technique is to reset your Motorola edge 30 neo, however remember to make a backup of the data on your Motorola edge 30 neo.

If you are ever looking for other information on your Motorola edge 30 neo, we invite you to explore the tutorials in the category: Motorola edge 30 neo.